Privacy Statement

Welcome to Fastone Privacy Policy. This page explains how we collect, use, store and protect your personal information when you register, play or otherwise interact with our services. We respect your privacy and aim to be clear about the types of data we process and the choices available to you.

Types of data we collect

We collect several categories of information to operate accounts, process payments and provide the services you expect.

Personal data

This includes name, date of birth, contact details, identity documents when required for verification, and account credentials. We use this data to create and maintain your account and to comply with verification requirements.

Technical data

Technical data covers IP addresses, device and browser details, operating system, connection logs and activity timestamps. This information helps us secure accounts, investigate abuse and optimise service performance.

Transactional data

We record deposits, withdrawals, gaming activity, bonus usage and bet history. Transactional data is used to manage balances, process payments and handle disputes or compliance checks.

How we use your information

We process your data to operate accounts, complete financial transactions, provide customer support, detect fraud, comply with legal obligations and improve our products. We may also use aggregated, non-identifiable data for analytics and service improvement.

Data protection practices

We protect personal information using technical and organisational measures - for example, access controls, encryption in transit, and secure data storage. Access to personal data is limited to authorised staff and contractors who need it to perform their duties.

Cookies and tracking technologies

We and our service providers use cookies and similar technologies for necessary site functions, analytics, and to remember preferences. You can manage cookies through your browser settings and other device controls. If cookie preference tools are available on the site, you may use those to adjust settings.

User rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion where applicable, and object to certain processing. You may also request restriction or portability of your data where relevant.

Access, correction and deletion

To exercise your rights, please contact our support team. We will verify your identity before fulfilling requests and will respond in line with applicable procedures. Certain requests may be limited by legal or operational obligations.

Information sharing and third parties

We may share personal information with payment processors, fraud prevention services, identity verification providers, and other partners needed to deliver the service. Data may be transferred to service providers located in other countries. We require partners to protect data in line with reasonable security standards.

Privacy policy updates

We may update this policy from time to time. When changes are made, we will post the revised policy on the site and indicate the effective date. Continued use of our services after changes implies acceptance of the updated policy.

If you have questions or wish to make a request about your personal data, contact us at [email protected].