General Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Fastone. They set out the relationship between us and our players, explain account responsibilities, eligibility and acceptable use, and outline how promotions, payments and disputes are handled. We recommend reading the sections below before registering or placing bets.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a valid email address and choose a strong password. Do not share login details - we may suspend or close accounts that appear shared or compromised. We may also restrict or close accounts where we suspect fraud, money laundering or other abusive behaviour.

Verification and identity checks

We may request identity and address documents to verify your account. Verification is required before withdrawals in many cases. Until verification is completed, deposits may be accepted but some account features may remain restricted.

Eligibility requirements

To use Fastone you must meet the eligibility criteria set out in our registration flow and T&C. By registering you confirm you are eligible to hold an account and are not subject to any local restrictions. If you are under any prohibited age in your place of residence you must not register or play.

Acceptable platform use

Use the site only for lawful, personal play. Prohibited activity includes attempting to manipulate games, opening multiple accounts, colluding to exploit promotions and using bots or other automated tools. We reserve the right to limit or close accounts that breach these rules and to withhold winnings obtained through misuse.

General bonus and promotion rules

Promotions are governed by specific terms which form part of these T&C. Bonuses may have eligibility limits, wagering requirements, max bet rules and game restrictions. We may impose maximum cashout limits on bonus wins and exclude certain games from contributing to playthrough. Check the promotion terms in the cashier before opting in.

Abuse and irregular play

We will void bonuses and withhold related winnings if we determine a promotion has been abused. We also reserve the right to adjust or cancel promotions and to recover funds where required by our rules.

Deposits and withdrawals

Available payment methods, minimums and processing times depend on your chosen method and account status. Withdrawals are subject to verification checks and any applicable limits. We may apply transaction limits, and require you to use the same or an approved method for deposits and withdrawals where required by our processes.

Dispute resolution

If you have a complaint contact our support team. We aim to resolve concerns promptly and fairly. If a matter remains unresolved we will provide information on our internal escalation process. Any action we take will be documented and communicated to you.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be published on the site and will take effect as stated. Continued use of the platform after updates constitutes acceptance of the revised terms. Please check this page regularly for the latest version.